ABOUT DOTDIGITAL

dotdigital is a global leader in customer engagement technology and Engagement Cloud is its platform: the preferred choice for growing businesses and ambitious brands. The platform’s impressive features empower over 80,000 marketers across 150 countries to acquire, convert, and retain customers at scale. Users can connect with CRM and ecommerce systems, surface powerful data, and automate intelligent cross-channel messages that resonate with audiences. Established in 1999, dotdigital is a global company with over 400 employees, serving brands of all verticals and sizes. For more information, visit www.dotdigital.com.

PRESENTING FOR DOTDIGITAL AT MES 2026

Built to Break: 5 Marketing Automations That Don't Survive Growth

Growth has a way of shining a light on shortcuts. The welcome series, abandoned cart, and “personalized” campaigns that worked when you were doing $5M in revenue are actively hurting you at $25M, and most merchants don’t realize it until sender reputation tanks or repeat purchase rates slide.

In this fast-paced session, Aubrey Almond, NA Solutions Consulting lead at Dotdigital, breaks down five of the most common marketing automation failures he sees in mid-market eCommerce, and the tactical fixes you can implement before the end of the month.

PREVIOUS MES SPEAKERS & SESSIONS FROM DOTDIGITAL

The Rise of the Responsible Marketer

More and more, brands from around the world are discussing what “responsible marketing” means… and striving to embody it. Often, the trouble is knowing where to start.

Join Tim Stuart from dotdigital for a dynamic, tactical discussion about how to build trust with consumers in a genuine and sustainable way.

After this session, you’ll be able to:

  • Understand the importance of demonstrating good citizenship
  • Create personalized experiences, but not at the expense of security
  • Offer customers value in return for their valuable personal data
  • Prepare for the customer experience in the age of the “now customer”

MES NEWS & ARTICLES Featuring dotdigital

8 Trends in Intelligent Ecommerce: What to Expect & How to Prepare
As autumn approaches, ecommerce businesses of all kinds are gearing up for Black Friday, Cyber Monday, and the holiday/end-of-year sales rush. For both B2C and B2B merchants, adapting to ...